Your Financial Protection

You Can Travel With Confidence

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.

In some cases, clients will wish to book their own international flights, in this case they are financially protected by the TOPP scheme.

Total Payment Protection (topp) Policy cover:

In compliance with The Package Travel and Linked Travel Arrangements Regulations 2018, an insurance policy has been arranged with Travel & General Insurance Services Limited (t&g), to protect customers’ prepayments in the unlikely event of our financial failure, and paid in respect of:

  • Non-flight packages sold by the Policyholder as principal to the contract

for:

  • a refund of such prepayments if customers have not yet travelled, or
  • making arrangements to enable the holiday to continue if customers have already travelled
  • repatriation of customers as may be applicable, subject to the terms of the insurance policy.

Customers’ prepayments are protected by a topp policy.

In the unlikely event of financial failure please contact the claims helpline on 01702 811397.

A copy of the policy is available on request.

This policy is provided by Travel & General Insurance Services Limited (t&g), registered number 02527363 and underwritten by Accelerant Insurance Europe SA (Accelerant), an insurance company, which is authorised and regulated by the National Bank of Belgium and regulated by the Financial Services and Markets Authority (Ref. 3193) acting in the UK under the Freedom of services. 

Receive our E-News

Fill in your details to subscribe to our regular Dispatches E-newsletter

Sign up for e-news

SIGN UP FOR E-NEWS

Our Brochure

View a PDF or order a copy of our Brochure

VIEW OR ORDER BROCHURE HERE

Our Polar Division

Arcturus Expeditions offers exciting sea voyages and expeditions to The Arctic and Antarctic, Arctic Russia, the North Pole, the Ross Sea region, Greenland, Norway, Iceland and Canadian Arctic

VISIT SITE